You didn’t receive your item?

Live chat with the support team now via the Live Chat button at the bottom right.

Contact the support agent at: [email protected]

What are the delivery charges for orders from the Online Shop?

Free Standard Shipping on all orders – No minimum purchase!

Which payment methods are accepted in the Online Shop?

Pay via PayPal; “You can pay with your Credit Card if you don’t have a PayPal account.”

How long will delivery take?

All orders are shipped via Standard Shipping, any delivery would take 10-35 days, sometimes it can be less for some countries and more for others.(note: we could use other logistics for some countries).

How secure is shopping in the Online Shop? Is my data protected?

We use Paypal as our Payment Gateway due to it’s Top Security Transactions. We also provide an Encrypted Connection (SSL) on our website to give an Extra Protection for a smarter shopping experience.

What exactly happens after ordering?

We will process your order within the next 24 hours. After it’s confirmed, your item will be shipped within the next 2-3 business days. Once your item is on its way to you, you will get a tracking number (depending on the destination) .

Refunds and Replacements:

  • Full Refund

    if you don’t receive your order

You will get a full refund if your order does not arrive within the delivery time promised.

  • Full or Partial Refund

    if the item is not as described

If your item is significantly different from the product description, you can

A: Return it and get a full refund, or B: Get a partial refund and keep the item

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For any other interrogations please contact the support at:

[email protected]